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Специалист по работе с клиентами
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We are looking for a high-energy and extremely motivated professional with demonstrated success with non-profits and politics.
The goal is to provide high quality work that exceeds client expectations which takes a talented, focused, experienced staff. The role is to serve a critical function on the team by assisting senior management with implementing client goals. The role involves assisting with managing the day-to-day account operations, and liaisons with the client.
Responsibilities
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Support executive staff in daily client maintenance.
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Manage project management for several clients.
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Manage call time sessions with fundraising clients inclusive of planning/preparation and subsequent tracking/follow up.
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Coordinate and manage fundraising events and all planning associated with events, including contribution collection and organization and follow up.
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Assist with tracking lobbying activities and submitting reports.
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Staff ad-hoc in-person and virtual client events.
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Assist with ad-hoc field activities.
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Manage several interns with assignments and work flow.
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Draft correspondence on behalf of clients.
Requirements
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Must be energetic, creative, motivated, a self-starter, and able to function productively and effectively with a degree of autonomy.
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Excellent writing and verbal communication skills.
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Ability to engage clients and build relationships quickly and effectively.
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Extraordinary attention to detail and organizational skills.
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Personal integrity and commitment to customer service.
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Willing to work nights and weekends.
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Minimum of one years of experience in organizing, advocacy, or campaign/not-for-profit fundraising related areas.
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Must be fluent in the Microsoft Office Suite and Google for Business. Experience with NGPVAN and Votebuilder a plus!
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Bachelor's degree required.
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This is a primarily remote position but requires a living in the New York/New Jersey Area to attend ad hoc client meetings and staffing events as needed.